We offer a $1,000 Satisfaction Guarantee to qualifying customers who remain subscribed to a paid plan for a minimum of six consecutive months. If, after six months of full and active use, you are not satisfied with the overall performance of PipeRocks CRM, you can request a refund of $1,000.
To be eligible for the Satisfaction Guarantee refund, users must meet the following conditions:
The Satisfaction Guarantee applies only to direct paid subscriptions and is not available to users on free or trial plans.
Our Satisfaction Guarantee is designed as a goodwill offer to demonstrate our confidence in PipeRocks CRM’s quality. It is intended to be a one-time refund offer per user or business. By using this guarantee, customers waive the right to any future Satisfaction Guarantees or additional financial compensation from PipeRocks CRM.
Eligible users should email support@piperocks.com to initiate the refund request. Upon receipt, our team will review the request, verify usage activity, and assess the eligibility. Approved refunds will be processed within 14 business days.
The Satisfaction Guarantee does not apply in cases of:
This Satisfaction Guarantee is provided in good faith to enhance user confidence in PipeRocks CRM’s capabilities. It does not imply any additional warranties or claims regarding our service. PipeRocks CRM is not liable for any other claims or damages arising from your dissatisfaction beyond the $1,000 refund offered.
For further questions or to submit a refund request under this guarantee, please reach out to our team at support@piperocks.com.